Return & Refund Policy

Effective Date: 2026
We strive to provide high-quality products and reliable shopping experience. This Return and Refund Policy applies to all purchases made on this website.
1. Return Eligibility
Customers can apply for returns within 30 days after receiving the products. All returned items must be unused, unwashed, undamaged, and kept in original packaging with complete accessories.
2. Non-Returnable Items
Customized products, personal intimate items, clearance sale products, and damaged products caused by improper personal use are not eligible for return or exchange.
3. Return Shipping Fee
If the product is defective, damaged, incorrect, or does not match the description, we will bear the return shipping cost. If the customer returns the product due to personal reasons such as dislike or unnecessary purchase, the customer shall bear the return shipping fee.
4. Refund Process
After we receive and inspect your returned items, we will process your refund within 3–7 working days. The refund will be returned to your original payment account.
5. Rejection Right
We reserve the right to reject returns or refunds if the returned goods are damaged, incomplete, or do not meet return conditions.
6. Customer Support
Please contact our customer service before returning goods to get the official return address and return instructions.